Sweeten Health (“we”, “us”, “our” or the “Company”) is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we gather when you use the Company’s services, as well as some of the steps we take to safeguard it.
This Privacy Policy applies to www.sweetenhealth.com and any other websites operated by the Company (collectively, the “Site”) and the Company’s treatment of your personally identifiable information (“Personal Information”) and other data that the Company gathers when you are accessing the Site or using the Services (as defined in the Company’s Terms of Use). This Privacy Policy does not govern the relationship between you and any therapist that you find for the Site. By using and visiting this Site, you signify your agreement to be bound by and to abide by: (1) this Privacy Policy; and (2) the Terms of Use found at https://sweetenhealth.com/terms/ (“Terms of Use”). If you do not agree to the Terms of Use and this Privacy Policy, please do not use the Site.
By providing the information requested by the Site, or by continuing to use the Site after having an opportunity to review the Privacy Policy, you have consented to the terms of the Privacy Policy, and the Company’s use of the information it collects as described at the point of collection or in this Privacy Policy. If you do not agree to the Privacy Policy, you may not use the Site.
This Site is not intended for use outside the United States of America.
Data collection
We collect information that your browser makes available whenever you visit a website. This log information includes your Internet Protocol address, browser type, browser language, the date and time of your query, session navigation and activity data, and one or more cookies that may uniquely identify your browser. We use this information to operate, develop and improve the Services.
Some of the Services may require you to register for an account. We may ask you for personal information in order to create an account (such as first name, last name, user name, telephone number, e-mail address, mailing address, preferred method of communication (telephone or e-mail), marital status, date of birth, important others, emergency contact and a password for your account). We will use that information to provide the Services.
Cookies
Upon your first visit to our Site, a cookie is sent to your computer that uniquely identifies your browser. A “cookie” is a small file containing a string of characters that is sent to your computer when you visit a website. We use cookies to improve the quality of our service and to better understand how people interact with us. The Company does this by storing user preferences in cookies and by tracking user trends and patterns of how people search. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our Site features or services may not function properly without cookies.
Analytics Cookies
We may use analytics cookies to track information on how our Site is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of our Site to see how our users react to them. In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of our Site, deliver advertisements on and through our Site, and so on.
Information Sharing
We do not rent or sell your personally identifying information to other companies or individuals, unless we have your consent. We may share your personally identifiable information in any of the following limited circumstances:
- We may disclose personally identifiable information to third party service providers that use and process personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to use and process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
- We may disclose personally identifiable information if we conclude that we are required by law or regulation or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary, as determined in our sole discretion, to protect the rights, property or safety of the Company, its employees, owners, third party service providers, your employer or sponsoring organization, you, other users or the public.
- We may disclose personally identifiable information among all of our Services to affiliated companies or third party service providers in order to provide you with a seamless experience, to improve the quality of our Services, and refer you to medical, nursing, therapeutic counseling or other professional health care, counseling or treatment that we do not provide, including, for example, to mediators in the event that you agree to engage in mediation.
- We may store and process personal information collected on our site in the United States or any other country in which the Company or its agents maintain facilities. By using our services, you consent to the transfer of your information among these facilities, including those located outside your country.
- In the event of an actual or potential transfer of ownership of the Company, such as acquisition by or merger with another company, we may disclose personal information to the actual or potential buyer, and we may provide notice before any personally identifying information is transferred and becomes subject to a different privacy policy.
- We may share anonymized aggregated information with others. An Example of this includes how many users clicked on a particular linked site.
- We may use anonymized aggregated information in reporting on our programs to show effectiveness and identify areas for improvement.
- If you get access to the Site through an employer or sponsoring organization, we may disclose aggregated and anonymized information to your employer or sponsoring organization.
Information Security
We take appropriate and reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our Services.
However, no website can be considered totally safe from intrusion. Therefore, any information you post to or provide via the Site is entirely at your own risk, and you agree to hold the Company harmless from and against any loss, liability, damage, or harm that may arise as a result of your posting or providing any information to or via the Site.
Links
The sites displayed as search results or linked to by the Company’s services are developed by people over whom we exercise no control. These other sites may place their own cookies on your computer, collect data or solicit personal information.
We may present links in a format that enables us to understand whether they have been followed. We use this information to understand and improve the quality of the Company’s search technology. For instance, this data helps us determine how often users are satisfied with the first result of a query and how often they proceed to later results.
Do Not Track
Presently the Site does not honor “do not track” settings on web browsers and does not offer you the opportunity to request that we not track your use of its Services.
Email Preferences
You can manage your email preferences, such as opt-out or unsubscribe from marketing emails sent by the Company, by adjusting your preferences in your account settings. You can also opt-out or unsubscribe from any future email communications from within each email correspondence that we send you.
Choices About How the Company Uses and Discloses Your Information
The Company strives to provide you with choices regarding the personal information you provide to it.
If you do not want the Company to use information that it collects or that you provide to it to deliver advertisements according to its advertisers’ target-audience preferences, you can opt-out by sending the Company an email stating your request to the email address provided below.
The Company does not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
California residents may have additional personal information rights and choices. (Please see Your California Privacy Rights below for more information.)
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to the email address provided below. However, please know the Company does not currently sell data triggering that statute’s opt-out requirements.
Accessing and Correcting Your Information
You can review and change your personal information by logging into the Site and visiting your account settings.
You may also send us an email at the email address provided below to request access to, correct or delete any personal information that you have provided to the Company. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California residents may have additional personal information rights and choices. (Please see Your California Privacy Rights below for more information.)
Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.
Changes to this Policy
Please note this Privacy Policy will change from time to time. We expect most such changes to be minor, but there may be changes that are more significant. Regardless, we will post those changes on this page and, if the changes are significant, we will also provide a more prominent notice. Your use of the Site following any such modification constitutes your agreement to follow and be bound by the Privacy Policy as modified. For this reason, we encourage you to review the Privacy Policy whenever you use the Site. The last date the Privacy Policy was revised is set forth below.
Disclaimer of Liability
Under no circumstances shall the Company be liable for any damages, including, but not limited to, direct, indirect, special, incidental, consequential or exemplary damages, that result from the use of the information or materials posted to or collected as a result of the user’s accessing the Site or any service available on or through the Site, even if we have been advised of the possibility of such damages.
Children
We do not knowingly collect personal information from anyone under the age of 13. The Federal Trade Commission (“FTC”) regulates the means by which website operators collect and use personal information from children under 13, pursuant to the Children’s Online Privacy Protection Act of 1998 (the “Act”). If we learn we have collected personal information from a child under the age of 13 without verification of parental consent, we will delete that information as soon as practicable. We recommend that children ages 13 to 18 seek parental permission before disclosing any personal information via the internet. For more information about the Act and children’s on-line privacy in general, visit the FTC’s website at http://www.ftc.gov.
Enforcement/Redress
If for some reason you believe that the Company has not adhered to the Privacy Policy, please notify us using the contact information below. We will do our best to respond to your concerns and, when appropriate, take steps to correct a problem. In any event, if any dispute arises under this Privacy Policy or through your use of the Site, you agree to be bound by the venue and choice of law provisions of the Terms of Use.
Contact Information
If you have any questions about this Privacy Policy or the practices described herein, you may contact us at: (646) 849-9205.
